2026-10-17.v2
How the partner portal works
Independent providers
You publish and maintain your equipment, prices, photos, coverage, availability and conditions. You are responsible for confirming the rental, collecting payment, invoicing and performing the service. D&A does not conclude partner rentals or collect the rental price.
Paid introductions, not guaranteed bookings
Free listing. You choose whether to unlock each request at the displayed price. An unlock gives your account access to one customer request exclusively assigned to your listing; it does not guarantee a rental or prevent the customer from contacting other businesses independently.
Prepaid balance via Zelle or Stripe
For Zelle, only transfer after checking the recipient shown in your dashboard. A manager checks the actual bank receipt before crediting balance. Screenshots alone do not establish payment. Balance is used only for portal contacts, is not transferable between accounts and has no scheduled expiry. Stripe is offered when activated by D&A. Stripe recharges credit the paid amount only after a verified payment confirmation. Cancelled, failed, test or processing payments do not credit balance. Refunded Stripe payments reverse the corresponding balance. Zelle verification remains manual.
Unlock price
The fee band is determined by the advertised equipment rental price multiplied by the requested rental periods. Taxes, refundable deposits, transport and unknown extras are excluded from the fee basis. The amount is frozen with the request and shown before you accept; subsequent rate changes do not change it.
Refunds and unused balance
Report false, duplicate, invalid or already-cancelled requests through your dashboard. Approved claims restore the unlock amount to your portal balance. Failure to win a rental alone is not a refund reason. Contact D&A to request return of unused paid balance; staff verify the remaining balance, payment and original sender before making a manual return.
Customer data
Locked requests omit names, phone numbers, email and exact addresses. After unlocking, use those details only to handle that requested service. Do not sell, redistribute or use them for unrelated marketing. Customers authorize disclosure to the provider they select.
Moderation and listing priority
Providers and listings require approval. Listing edits return to review. D&A direct services are featured first; requests for a specifically selected partner listing go only to that partner. Do not publish misleading capacities, prices, photos or availability.
Portal responsibilities
D&A manages publication, access, the contact fee and personal data handled by the portal. These conditions do not eliminate responsibilities that legally apply to D&A or the independent provider. Applicable requirements must be met before supplying equipment or operating it.